Before you get started with the ArcLite SEO Mentoring Program, there are a few ground rules you need to be aware of:
Response Times
Depending on the mentoring bundle you’ve opted for, our response time to your questions and queries will be 24 or 48 hours.
Note that these timings are based on “WORKDAYS.”
It DOES NOT mean that when you shoot off a question at 5AM UTC on a Saturday morning, we will have the answer to you by 5AM Sunday. You don’t work 24/7, and neither do we.
Scope of Mentoring Program
By definition, a Mentor: Shares with a mentee (or protege) information about his or her own career path, provides guidance in problem solving, teaches methodologies and best practices, teaches different ways for thinking about and approaching professional problems and/or tasks, enhances mentee motivation, and provides a positive professional role model.
This, in essence, is exactly what we do, although you might want to think twice before picking Lyndon NA as a rolemodel.
WE WILL help you with your professional questions, help you solve problems, suggest tools and methodologies, and generally enhance your professional knowledge, as well as make your professional life easier.
WE WILL NOT do your heavy lifting, analytical work, and generally do your job for you as part of the mentoring program. In short, this is not a way to get carte blanche access to three world-class Enterprise SEOs for cheap.
The ArcLite SEO Mentoring Program is a Monthly Subscription
Hours paid for DO NOT carry over to the following month, so if you have a problem, ask now instead of waiting until later.
Our program was deliberately priced to be accessible for everyone, instead of being restricted to corporate SEOs or those with deep pockets. So we’re afraid we can’t just let you mount up your monthly hours and then hit us with a shopping list of questions on Christmas Eve. 😉
Top-Up Hours
Some qustions are simpler to answer than others, and some situations might require a little extra time from our team. In those cases, top-up hours are available at a rate of USD$60 per unit.
If you do require us to do the heavy lifting for your contract, and carry out analysis, diagnosis or optimization work, this becomes chargeable at a reduced hourly rate of USD$150, available solely to Mentoring Program members.
If you require us to do creative, market research, competitor analysis, publicity-stunt, guerrilla marketing, or similar work – or if you want us to wear suits other than Lyndon’s Darth Vader one – this is chargeable at a custom, per-contract fee.